Clinigen is a global pharmaceuticals business which sources and manages access to medicines.
SECTORS: Science and Pharmaceutical
Clinigen provides pharmaceuticals for use in clinical trials, and for early-access treatments where patients have unmet medical needs. It also offers its own portfolio of products for use in the hospital sector.
We enabled Clinigen to completely reshape their working environment - firstly undertaking a detailed accommodation study to organise the business better into the available space. We then went onto design and deliver a complete refurb, including the fit out of a new glass link to join two separate buildings together.
- FULL-SERVICE & FIT OUT
- SIZE OF INTERIOR: 1500m2
Clinigen’s performance had outpaced its business plan, and the company was experiencing rapid growth.
As a result, staff numbers at its Burton-on-Trent office were expected to swell by 40% over two years. Clinigen needed to find a way to accommodate this expanded workforce.
When the company first made contact with Blueprint, its employees were housed across two adjoining 3-storey buildings, with Clinigen occupying four out of a total of six segments. The final two segments were shortly to be vacated, allowing Clinigen to take on the remaining 348 m2 of space.
Having secured full occupancy, Clinigen agreed with the landlord to connect the two buildings via a glass link into one unified office.
Two questions remained:
- How many employees would Clinigen be able to accommodate in the extended office space?
- How could they best take advantage of the opportunity to reshape their office interior?
The issue: a dark, inflexible space
Clinigen now had a chance to transform their office in a way that would boost productivity and morale. However, although they were aware of some of the problems of their existing set-up, they weren’t sure of the best way to solve them.
A major issue was the disjointed workforce. Teams that needed to collaborate were often separated – divided across the two buildings, or by partitions or floors. Clinigen needed a strategic space plan to complement the effect of the glass link and ensure that its workforce was as ‘joined up’ as possible.
WHAT WE DID
Blueprint worked with Clinigen to understand their:
- Work space issues
- Company culture
- Future plans
They identified a number of challenges:
- Clinigen wanted to improve collaboration by having a larger percentage of their workstations in open-plan space. However, they still needed to allow for quiet concentration and private working.
- Because Clinigen’s employees would remain in situ throughout the refurbishment process, it was especially important to keep disruption to a minimum.
Blueprint came up with a design that minimised noise and maintained privacy within open-plan space. It featured:
- Mezzanine areas adapted for meetings and break-outs.
- High-backed sofas, which absorbed sound and created an enclosed space. These allowed for private meetings, without the need for more permanent partitions/walls.
- Acoustic products which doubled as aesthetic features. For example, in the atrium, foam cubes cascading from the ceiling were also designed to absorb sound.
- Flexible meeting rooms and break-out spaces were planned into the new layout, strategically positioned to make it easier for teams to work more collaboratively.
Blueprint project managed the refurbishment to ensure that deadlines were met and disruption was minimised:
- Clinigen were assigned their own Blueprint Project Manager to keep the work on track.
- The site office and storage were enclosed in a compound, and overseen by a site manager, who made sure that employees and contractors stayed separate.
- Phased plans were developed to reposition employees so they could work around the refit with the minimum number of moves.
- Materials and furnishings were ordered in a phase-by-phase process, keeping on-site storage to a minimum.
- Apart from the building of the link, and a few other aspects that fell under the responsibility of the landlord, Blueprint took care of the entire design, fit-out and furnish process.
- The project was completed to schedule, in 13 weeks, and delivered on time and on budget.
- The redesigned office improved collaboration and efficiency across Clinigen’s teams and boosted staff morale.
- Blueprint helped Clinigen understand that the enlarged floor space could house 135 workstations, and that 150 people could be accommodated in total (via flexible working).
“Having had bad experiences with contractors in the past – with timelines not honoured and weekend work overrunning – we entered the fit-out process with a good deal of trepidation. However, thankfully our reservations proved unfounded.
The Blueprint team helped us identify a route to completion that would minimise disruption and enable us to ensure business continuity. Blueprint were as good as their word in sticking to the plan and delivering the project to time.
Blueprint understand the importance of delivering on their promises. They provided a full service from design to implementation and took care of all the issues regarding the refit, simply requiring decisions, and allowing us to get on with our business with minimal disruption.
Since having the building refurbished we have grown into a multisite operation with locations in Burton upon Trent, Weybridge, Australia, South Africa and the Far East.”Andrew AllisonStrategic Planning and Financial Project Manager
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