11th Oct 2022
Team Spotlight: Mary – Business Development Manager
We’re taking you behind the scenes once again to get to know another member of our team. It’s our Business Development Manager, Mary Keeling’s turn to tell you about herself, her role and her life at Blueprint Interiors.
Could you tell us a little bit about your role?
I essentially have a dual combined role. As a Business Development Manager, my role also wears the hat of a Client Relationship Manager. As a Business Development Manager, I look for ways to generate new business. I build relationships with strategic partners and attend network events to meet new partners and uncover new opportunities. An enquiry once qualified, needs nurturing to understand its individual requirements and best approach. This is the start of building my relationship with our soon-to-be client.
My relationship with the client starts at my first point of contact with them, and this continues to build throughout all communication and with myself and later with the introduction of the wider Project Team. I am there to support the needs of the client throughout the project. Ultimately, this approach with my clients often leads to repeat business within their organisation and referrals to other associated businesses.
What has been your favourite project to be a part of so far?
I would say it’s one of our most recent projects, the Enigma Wellness project in partnership with BUPA. The experience was enhanced by the relationship we developed with our clients – their passion and belief in our design team gained their confidence from the beginning. They had so much focus and energy about what they wanted to achieve.
On completion, they expressed the project was delivered to an even higher standard than initially envisaged, surpassing expectations. I have to say – it did look great! We’ll be mentioning more about this project soon, so keep your eyes peeled on our channels for photos and updates!
What is your favourite part about working at Blueprint Interiors?
Sometimes it’s the unknown opportunities. It’s great when what appears to be a smaller opportunity arises, and you see the potential and develop it into something so much more! The relationship we build at the beginning with our clients, developing confidence and understanding of their wants, needs and aspirations opens up the bigger opportunity. That’s the exciting bit for me, my team and definitely for the client.
What is your favourite piece of furniture in WorkLife Central and why?
Rather than a piece of furniture, it’s more about the functionality furniture can provide. My favourite products are ones that enable me to focus on a task undistracted, and because I can be on the phone a lot, a space that has some acoustics properties surrounding it, so I’m not disturbing others. There are quite a few options for this in our offices at WorkLife Central so we’re lucky we get to use them all the time! You need to visit us in Ashby and experience it for yourself – I will personally show you around!
What is your favourite part of the fit-out process?
It’s seeing the initial concept design develop – from a basic GA through the journey of developing the design, the specification of the furniture and finishes, viewing the amazing 3-D walkthroughs and ultimately, walking through the actual space where the design has become real. The transformation is amazing and always creates smiles for the team and importantly the client. That’s when we know a job well done, has been delivered.
What’s the best lesson you’ve learned in your career so far?
My role requires listening and understanding other people’s thoughts and objectives. This applies to both my clients and members of my team. Listening and understanding the client’s requirements is twinned with listening to the team and what they need to deliver this. Valuing what they all have to say adds value to the project and process.
If you don’t do that, then you’re not working as a team or working for the client. It’s the only way you successfully deliver the best end result.
Can you tell us a fun fact about yourself that people might not know?
Most people don’t know that I have an identical twin sister who also works in the construction industry. Whilst we don’t cross over in day-to-day work, you wouldn’t know which one you would be talking to if we did. That would be fun to swap for the day!
Meet the rest of the Blueprint Interior team
Keep an eye out for more behind-the-scenes content about our team. Or, take a look at our people page if you can’t wait until then!